Phillips' Clock Shop

Warranty, Sales, Shipping and Return Policy
For Chelsea Clocks

WARRANTY

All Chelsea clocks and barometers are guaranteed for two years except Millennium, Ship's Bell, Centennial and Boston clocks which are guaranteed for five years. Specific warranty information and exceptions are described with the instruction manuals packed with each clock. In order for the warranty to be valid, the clock must be unpacked, set-up or hung and operated properly, according to those very detailed instructions.

ONLINE ORDERING

We accept all major credit cards. You can e-mail your credit card information to us or you can fax it to us at 781-593-1113. You must provide the following information:

FULL NAME: (as it appears on the credit card)

BILLING ADDRESS: Street, City, State and Zip Code

SHIPPING ADDRESS: (if this is different than billing address, please send check or money order – see below for checks)

ANY ADDITIONAL SHIPPING INSTRUCTIONS: (such as gift card needed, wedding, anniversary, etc.)

PHONE NUMBER:

CLOCK STOCK NO. AND NAME:

CLOCK DESCRIPTION:

CLOCK PRICE: (Massachusetts residents add 5% sales tax)

CREDIT CARD NUMBER:

CREDIT CARD EXPIRATION DATE:

 

IF YOU WISH TO PAY BY CHECK

We will deposit your check upon receipt and wait 10 days for it to clear before shipping. Please PROVIDE SAME INFORMATION REQUIRED BY CREDIT CARD CUSTOMERS, see above. Mail to:

Phillips' Clock Shop
330 Essex Street
Swampcott, MA 01907

SHIPPING

U.S. MAIL OR UPS DELIVERIES

Item will be shipped at least expensive shipping rate possible and you will be notified by email of the cost prior to shipping. Clocks will be delivered in the original factory carton. Shipping time is 1 to 3 weeks if the clock is in stock. You will be notified if shipment will be delayed by email, fax, or US Mail. We will do everything possible to get your order to you as quickly as possible.

DAMAGE IN SHIPPING

Please read the following carefully. Failure to follow these guidelines could result in your loss, regardless of claim.

UPS Deliveries or U.S. Mail:

If your clock is damaged in shipment, you must notify us within 24 hours. Since all clocks are shipped insured, you must save all packing materials for an inspection by the shipping company.

Call 1-781-593-1333, or you can fax us at 1-781-593-1113,
or email us at sales@phillipsclockshop.com

and describe the nature of the damage along with the clock style, name, stock number, manufacturer's name, your order number, name, address and phone number that we can reach you.

RETURNS

There will be no returns on Chelsea clocks; these are special order clocks.

IF YOU HAVE ANY QUESTIONS REGARDING OUR SALES AND RETURN POLICY. PLEASE E-MAIL THEM TO sales@phillipsclockshop.com

By using this website, phillipsclockshop.com, you agree to be bound by the terms outlined above, regarding shipping and return.

Phillips' Clock Shop reserves the right to change or update information and/or prices at any time. Although we work very hard to avoid errors in any information or pricing, we reserve the right to correct errors and cannot honor pricing errors in our product listings at phillipsclockshop.com. Since we sell Chelsea clocks at our location at 330 Essex Street, Swampscott, MA., we are notified promptly by that firm of any price increases and will make every effort possible to replicate that information on this site, as soon as it is possible. By using this site, you agree to be bound by any such revisions and you agree to these terms of use.

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